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Welcome to

Sweet Genesis Cookies!

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Sweet Genesis Policy

A $40.00 non-refundable/non-transferable deposit is required to secure your order date. 

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Your remaining balance is due the Monday before your order is scheduled for pick up. If your balance is not paid by then, your order will be cancelled and the deposit will be forfeited without notice.

 

Orders are picked up from San Ramon. 

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Orders that are not picked up when scheduled, will be kept for a week. If you fail to pick up by that time, your order will be discarded.

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Orders are shipped via US Postal Service via Priority mail 2-3 day delivery. We are not responsible for damaged, lost or late deliveries. In the case your package suffers and damage or is lost, it is insured for up to $50.00 with USPS. All claims should be handled by the buyer.

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Once orders are picked up, refunds are no longer permitted. It is your job to make sure you're satisfied before leaving. 

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If you dispute your purchase, you are no longer permitted to order. 

Frequently Asked Questions

What are the cookies made of?

Flour, Butter, Sugar, Eggs,Vanilla Extract, Baking Powder, Meringue Powder, Water and Food Coloring.

 

How long will my cookies stay fresh?

Our cookies maintain their freshness for up to 2 weeks​.

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When should I place my order?

I recommend placing your order at least 4-6 weeks prior to your event to ensure availability. 

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How big are minis?

Our mini cookies are about the size of an Oreo.

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If my order date is during the week, can I pick up Saturday?

Yes. If you choose a slot early in the week because availability is closed later in the week, you are able to schedule a later p/u.

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Do you ship?

Yes, we ship to all states within the US. Please account for 3 business days for transit. (For example if you'd like to receive your cookies on Friday, book that Tuesday.)

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If the date I want is fully booked, what do I do?

Send in a contact request to be placed on the waitlist.

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Book Now
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Booking / Availability

Dec 11 - Dec 17

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Contact Us

Please feel free to utilize this form for any non-booking related inquires. 

Thanks for submitting!

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